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Frequently Asked Questions

About the house of Hermès

1300 728 807 (Australia)

61 2 9287 3208 (New Zealand)

Monday to Friday 9.30am to 5.30pm AEST.

contact us by e-mail

How can I get financial information?

For all questions regarding our financial information, please visit finance.hermes.com/en.

How can I know more about the House of Hermès?

If you would like to learn more about the house of Hermès, please visit Les Ailes d’Hermès.
If you would like financial information, please visit finance.hermes.com/en.

How do I find a store?

You will find a list of our boutiques on Hermes.com under the "Boutiques" section, as well as at stores.hermes.com.

What are the Hermès sustainable development policies?

Hermès takes pride in being an attentive, concerned and committed company. We strive to develop artisanal skills, in France and internationally, whilst respecting the ecological, social, economic and cultural environment.
These corporate ethics enhance relationships with staff, suppliers, customers and shareholders.
Our engagements and initiatives are detailed in our annual report, available at the following address: finance.hermes.com/en.

What is Hermès doing to combat counterfeiting?

The Hermès Group is very active in the fight against counterfeiting.
A team of legal experts is responsible for protecting the Group's creations and defending them against any violations.
This team carries out many actions, which include both preventative measures (training and lobbying) and coercive measures (administrative, civil and criminal proceedings).
These actions are implemented worldwide with special attention given to the Internet, which currently represents the primary vehicle for the sale of counterfeit products.
You can help us by bringing any questionable websites to our attention, please go to the "Contact us" section to send us any information by email.

I would like to work for Hermès, how do I apply for a position?

Consult our employment offers by visiting our website: hermesemployeur.com.